No, we do not use synthetic oils in our products. Our products are made with essential oils only. While that may limit us in the types of scents we are able to create, we whole heartedly believe essential oils are a much healthier options.
While we don't feel comfortable publishing our recipes to our potions - we are more than happy to help you with ANY concerns you may have regarding ingredients. Please contact us at email@example.com with your concerns and we would be happy to let you know which potions you may want to avoid!
We offer a few different shipping options depending on your location.
For shipping within the United States, we have a flat rate shipping of $3 for orders $74.99 and below for standard shipping. Our standard shipping is First Class USPS which takes around 3-5 business days for arrival depending on how far you are located away from Florida. If you need your order to arrive sooner, you can upgrade to Express shipping which is Priority Mail USPS and takes 1-3 business days for arrival. For orders $75 and above we offer complimentary standard shipping.
Right now we currently ship to Canada and some European countries. Our methods and rates vary based on weight - and you will be charged the 'live' shipping rate based on what products you are ordering. While we would love to offer a flat rate shipping fee for our International customers - until we can figure out average shipping costs, that won't be possible.
We can't be certain - but more than likely. We are required by law to declare the value of our packages and they may incur additional fees. This varies by the country and your order - so there's no way for us to even estimate what the cost would be. As such, it is the buyers responsibility to cover any additional taxes or fees that are required by the customs of their country.
Due to the nature of our products we aren't able to accept returns or exchanges at this time. If for some reason your package arrives damaged or you have an issue with your order - please contact us at firstname.lastname@example.org. Your happiness is extremely important to us!